Terms and Conditions
Pool Music Production Limited
1. Acceptance of Terms
1.1 By accessing or using any services offered by Pool Music Production Limited (hereinafter referred to as "the Company"), including but not limited to music lessons and the sale of musical instruments and equipment (hereinafter collectively referred to as "the Services"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our Services.
2. Music Lessons
2.1 Registration: To enroll in music lessons, you must complete the registration process, which may include providing personal information, selecting a payment method, and agreeing to any additional terms specific to the lessons.
2.2 Fees and Payment: You agree to pay all fees associated with your selected music lessons in accordance with the pricing and payment terms provided by the Company. Failure to make payments may result in the suspension or termination of lessons.
2.3 Cancellations and Refunds: Cancellation policies and refund procedures for music lessons will be provided upon registration. Please review these policies carefully.
3. Sale of Musical Kit
3.1 Product Descriptions: The Company strives to provide accurate product descriptions and images. However, we do not guarantee the accuracy, completeness, or reliability of such information. It is your responsibility to review product details before making a purchase.
3.2 Pricing: Product prices are subject to change without notice. The price you see at the time of purchase is the price you will be charged, provided that the order is accepted.
3.3 Order Acceptance: The Company reserves the right to refuse any order or part of an order for any reason, including but not limited to product availability, pricing errors, or suspicious activities.
4. Privacy
Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in our Privacy Policy.
Governing Law
5. These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong.
6. Contact Information
6.1 For questions, concerns, or inquiries related to these Terms and Conditions or our Services, please contact us at:
Pool Music Production Limited
|
BLKD 1/F EFFORT INDUSTRIAL BUILDING 2-8 KUNG YIP STREET KWAI CHUNG NT |
cs@poolmusicproductionltd.info
(852) 92735689
Privacy Policy
1. Introduction
Welcome to Pool Music Production Limited (referred to as "the Company," "we," "our," or "us"). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services, visit our website, or interact with us.
2. Information We Collect
2.1 Personal Information: We may collect various types of personal information, including but not limited to:
Contact Information: Name, address, email address, phone number, and other contact details.
Payment Information: Payment card details, billing address, and other payment-related information.
Registration Information: Information provided when you register for our services, including music lessons.
Communication Information: Records of your correspondence with us, such as emails or chat logs.
2.2 Usage Information: We may automatically collect certain information about your use of our website and services.
3. How We Use Your Information
We may use your personal information for the following purposes:
To provide and improve our services, including music lessons and the sale of musical equipment.
To process payments and fulfill orders for products.
To communicate with you, respond to your inquiries, and provide customer support.
To send you promotional and marketing materials with your consent.
To analyze usage patterns and improve our website and services.
To comply with legal and regulatory obligations.
4. Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
With service providers who assist us in delivering our services.
When required by law, legal processes, or government authorities.
In connection with the sale, merger, or transfer of all or part of our business.
With your consent.
5. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.
6. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise these rights or if you have questions about your data, please contact us using the information provided in Section 8.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.